Shipping Policy

Shipping Policy

Last Updated: July 2026

At Vexka Cosmetics, we are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Order Processing

  • Orders are processed within 1–3 business days.

  • Orders are not processed on weekends or public holidays.

  • Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

Shipping Times

Estimated delivery times:

  • United States: 5–10 business days

  • Canada: 6–12 business days

  • United Kingdom: 5–10 business days

  • Europe: 5–10 business days

  • Australia & New Zealand: 7–15 business days

  • Other International Locations: 7–20 business days

Please note that delivery times are estimates and may vary due to customs, weather conditions, carrier delays, or high order volumes.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. From time to time, we may offer free shipping promotions.

Order Tracking

Once your order has been shipped, you will receive an email containing your tracking number so you can monitor your shipment.

Incorrect Address

Please make sure your shipping address is correct before completing your purchase. Vexka Cosmetics is not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Delayed Packages

If your package is delayed, please allow a few extra business days before contacting us. If your package appears to be lost, contact us and we will work with the shipping carrier to help resolve the issue.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities. These charges are the responsibility of the customer.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged item and packaging so we can assist you as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Vexka Cosmetics

Email: vexka.co@gmail.com